Information Gathered Automatically Apart from Henry classes, some third-party advertisers and/or service providers may use technologies that automatically collect information about you when you visit or interact with the Platform for both transactional (such as registration confirmation, purchase notification, etc.) and promotional (such as promotions, newsletters, etc.) purposes. The following methods may be used by Henry Classes or other thirdparty advertisers and/or service providers to acquire your information: - User interactions In order to answer your queries, fulfil your requests, and improve our services, we may keep any email or other communications that you submit to our website or app. We may gather and keep track of information related to the SMS messages you send and receive to or from one of our services that has SMS capability, including the phone number, the message's content, and the transaction's date and time. Your email address might be used by us to contact you about our services. Mobile Device: When you access the Platform using a mobile device, in addition to the foregoing, Henry classess will also collect device information such as mobile device ID, model and manufacturer details, operating system, etc. for improving the functionality of the Platform as a whole and displaying the content in accordance with your preferences. Cookies: Whenever you visit a website or an app, they write a little data file called a cookie to your computer's hard disc. A user ID or other pieces of data, which the website uses to keep track of the pages you've visited, can be found in a cookie file. You may have provided information to a cookie. Your hard drive's data and cookie files from other websites cannot be read by a cookie.Cookies are used by our website/app to track user traffic patterns and enable personalization. Web Beacons and Pixels: To better understand user behaviour and enhance the user experience, web beacons and pixels, which are transparent graphic images, may be used in our email correspondence with you as well as on the web pages and in the apps that you access. Mobile Analytics: These classes employ mobile analytics software to better comprehend and tailor the functionality of the App's software on your phone. Payment /Purchase Information: This is accomplished by gathering data on your usage patterns, your preferred app features, the source from which the app was downloaded, your device's ID, etc. Payment and Purchase Information: In order to use some of the Platform's paid features and services, you might need to register for or connect into a separate account on a website or payment gateway like "Razorpay" and more.. Once such an account is created, the payment gateway provider may request and collect your information, including name, address, phone number, email address, credit or debit card information, net banking information, or details of any web wallets maintained by you, in order to process your payments/purchases on the Platform. Any and all payments that are received, processed, or details that are given to or shared with these authorised payment gateway providers must be stored directly by these providers, without any information being passed to or communicated to Henry University. Regarding such payments and/or information communicated with or given to such authorised payment gateway providers, Henry Classes accepts no responsibility. Furthermore, it is made clear that the aforementioned data is only used in strict conformity with the terms of the relevant legal code and this privacy policy. Public Forums: Henry Classes shall not be held liable for the security of any personal information that you give herein. Any information that is disclosed by you in the comments section, through the "Write a Review" option, or through Testimonials becomes published information. You acknowledge that you should use caution when releasing any personally identifiable information in this regard. Sharing and Usage of Personal Information Register data Our servers automatically log certain information whenever you use a browser, mobile application, or other client to access our website or app services. Your web request, your contact with a service, your IP address, your browser type, your browser language, the time and date of your request, and one or more cookies that could specifically identify your browser or your account could all be included in these server logs. In order to run the Platform and Services, evaluate trends, perform research, understand user learning and navigation patterns within the Platform and Services, and compile demographic data and usage patterns for our user base as a whole, we use the acquired information. In order to better meet your learning objectives, we may use personal information in conjunction with individual data and behaviour patterns to deliver personalised content to you. To assist us in improving the Application, our goods, and our services, we may from time to time communicate aggregated and individual, anonymized and nonanonymized data to outside service providers. Only in the ways listed below in this Policy will we share your information with other parties. Certain services are offered by third parties, and we may utilise these services to analyse data and information so that we can improve your experience or reach out to you with more useful applications, goods, information, and services. Yet, these other businesses are not independently entitled to release this information. Except for affiliates of Henry Courses for related offerings, we do not sell, trade, or otherwise share your information with third parties unless we have your express written or electronic consent to do so. We may occasionally share reputable third parties with aggregate statistics on our customers, traffic trends, and relevant site information.However, this data does not include any of your Personally Identifying Information and will only be released inan aggregate form. We may disclose Information: ● As required by law, such as to comply with a subpoena, or similar legal process; ● To enforce applicable Terms and Conditions, including investigation of potential violations thereof; ● When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request; ● With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy; ● To protect against imminent harm to the rights, property or safety of the Platform/Henry classes or its users or the public as required or permitted by law; ● With third party service providers in order to personalize the Platform/Services for a better user experience and to perform behavioral analysis; Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us. Security We take seriously the security and privacy of your information. To protect the information we process and maintain, we use the necessary physical, electronic, and procedural measures. For instance, we only allow authorized employees to utilize this Information on a need to know basis to operate, develop, or enhance our Platform, Services, and user experience. Please be advised that no security system can completely thwart security breaches, despite our best efforts to provide reasonable protection for the information we process and keep. Your Personal Information is accessible We will give you the tools you need to check that your personal information is accurate and up todate. If you have created a user profile, we will give you a clear means to access it and make changes, either through our platform or by emailing us. To prevent the exposure or disclosure of your password to other parties, we take reasonable security precautions. Feedback Henry Classes’ Feedback Form requires personal information of users like contact number, name and e-mail address and demographic information like their zip code, age etc. for any feedback by the users pertaining to the services rendered by Henry Classes. Further Improvement Apart from the above, we may use user information to provide, maintain, protect, improve and develop our services. Queries regarding the Website or APP If you have any query regarding this Privacy Policy, you may contact at Support@henryclasses.com
